Build a Bracelet 2025 Terms and Conditions
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These terms and conditions ("Terms") apply to this Build a Bracelet 2025 promotion ("Promotion"). By taking part in the Promotion, you agree to be bound by these Terms. It is a condition of participation in the Promotion that all Terms are accepted as final.
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This Promotion is organised by Pan Jewelry Ltd a company registered in the Republic of Ireland at 87 Grafton Street, Dublin, D02 KP49, Ireland under company number 618484 ("Pandora", "us", "our").
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By participating in this Promotion via our website (https://ie.pandora.net/) ("Pandora Website"), you also agree to be bound by the terms and conditions on the Pandora Website. By participating in this Promotion through Participating Stores (as defined below), you also agree to be bound by the terms and conditions at that store. If there is a conflict between these Terms and any of the other terms and conditions mentioned above, these Terms will take priority.
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In the event of any dispute regarding the Terms or the conduct of this Promotion, the decision of Pandora shall be final, and no correspondence or discussion shall be entered into.
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Your attention is drawn in particular to the limitations of liability contained in these Terms.
Further details of the Promotion
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Subject to Term 18, this Promotion runs from and including 9 June 2025. This Promotion is available, subject to availability, through the Pandora Website, participating Pandora concept stores and other participating authorised Pandora stockists in the Republic of Ireland only, excluding all airport stores ("Participating Stores"). This Promotion is not valid in store or for delivery in England, Scotland, Wales, Jersey, Isle of Man, Northern Ireland or elsewhere outside the Republic of Ireland.
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Please check whether a store is participating in this Promotion, and the opening times of the Participating Store, before travelling to a store to make a purchase.
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This Promotion is open to members of the public, who are at least 16 years of age, which can include employees of Pandora and Pandora franchisees and members of their families and households ("Eligible Participants").
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Eligible Participants who purchase Selected Products (see sections 10 and 11 below) at a Participating Store or on the Pandora Website in the combinations that are set out below (a "Qualifying Purchase") will be entitled to a discount off the full price of Selected Products as follows:
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15% off the full price when purchasing a Pandora bracelet and two Pandora charms; and
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20% off the full price when purchasing a Pandora bracelet and three Pandora charms.
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The "Selected Products" are as follows:
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all full-price Pandora jewellery charms except for the following types of charms: Timeless, Disney x Pandora, UNICEF, Pandora Netflix, and Lab-grown Diamonds; and
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the full-price Pandora jewellery bracelets set out in the table below:
Product Name |
Product Number |
Pandora Moments Heart Clasp Snake Chain Bracelet |
590719 |
Pandora Moments Heart Clasp Snake Chain Bracelet |
563050C00 |
Pandora Moments Studded Chain Bracelet |
592453C00 |
Pandora Moments Studded Chain Bracelet |
562731C00 |
Pandora Me Link Chain Bracelet |
599662C00 |
Pandora ME Link Chain Bracelet |
569662C00 |
Pandora Moments Snake Chain Bracelet |
590728 |
Moments Smooth PANDORA Shine Clasp Bracelet |
568748C00 |
Pandora Signature Snake Chain Bracelet |
599046C01 |
Pandora Signature Snake Chain Bracelet |
569046C01 |
Pandora Moments Snake Chain Slider Bracelet |
599652C01 |
Pandora Moments Snake Chain Bracelet |
590702HV_BRACE |
Pandora Moments Family Tree Clasp Bracelet |
598827C01 |
Pandora Moments Sparkling Infinity Heart Clasp Snake Chain Bracelet |
592645C01 |
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Pandora reserves the right to add to or remove from the Selected Products any Pandora jewellery products. Any such changes will be communicated in advance and will apply only to Qualifying Purchases made after the date of the announcement.
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This Promotion is not valid in conjunction with any other online or in store offer, promotion or voucher unless stated. All items forming part of the Qualifying Purchase must be purchased at the same time, in the same transaction (with one single delivery selected where delivery is required).
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Pandora reserves the right, from time to time, to:
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update the range of products included in the Selected Products; and/or
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change the specification of the Selected Products from that advertised.
Returns and Exchanges
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If the Qualifying Purchase or a part of the Qualifying Purchase is returned for a refund, only the amount actually paid will be refunded. For example, if the product(s) purchased total €50 (including VAT), and you received a discount of 15% off the full price, the price actually paid would have been €42.50 (i.e. €50 less the 15% discount) and therefore the refund would be €42.50.
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Qualifying Purchases are excluded from Pandora's enhanced and extended returns policies.
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Nothing in these Terms shall affect any participant's legal rights including all rights in respect of refunds, replacements and repairs for products which are faulty, not fit for purpose or not as described.
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Additional terms may apply for refunds and exchanges in accordance with the other terms and conditions mentioned at Term 3.
Other important terms
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This Promotion is subject to stock availability. Reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand.
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Pandora may suspend or end the Promotion at any time on the Pandora Website or in any one or more Participating Store without notice.
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Pandora reserves the right to cancel the Promotion or amend the Terms without notice in the event there is any actual or anticipated breach of any applicable law or regulation or any other event outside Pandora's reasonable control.
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Pandora and a Participating Store reserve the right to disqualify a participant or ask a participant to leave a Participating Store if there are reasonable grounds to believe that any person is not eligible for any reason or for any other lawful reason, including unruly behaviour or failure to comply with these Terms.
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Any attempt to deliberately undermine the legitimate operation of this Promotion may be a violation of criminal and/or civil laws and, should such an attempt be made, Pandora reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution.
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This Promotion and these Terms will be governed by Irish Law and, subject to any right you may have as a consumer to select jurisdiction, any disputes will be subject to the jurisdiction of the Courts of Ireland. This Promotion and any website or location on which these Terms are posted are only intended to be accessed from the Republic of Ireland. Pandora does not make any representation that materials relating to this Promotion are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited. If you view these Terms from territories other than the Republic of Ireland, you are responsible for compliance with all local laws.
Liability
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Nothing in these Terms shall exclude Pandora's liability for (i) death or personal injury as a result of its negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability which may not be lawfully limited or excluded under Irish law.
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Subject to Term 24, we will not be legally responsible to participants of this Promotion for any losses that were not foreseeable to us or to you at the time of your participation in this Promotion or which are caused by a third party. For the avoidance of doubt, nothing in these Terms shall affect your statutory rights including in relation to any products received as gifts.
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Any failure on any occasion by Pandora to enforce a Term is not a waiver of that Term.
How to contact Pandora
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Pandora can be contacted in relation to this Promotion using the contact details given below:
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Physical Participating Stores: ask staff in the relevant store, or call 01 - 247 8210 (network charges might apply – contact your provider), or email [email protected];
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Pandora Website: please call the Freephone number 01 – 247 8210 (network charges might apply – contact your provider) or send an email to [email protected]; or
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By Post: write to Pan Jewelry Limited, at 87 Grafton Street, Dublin, D02 KP49, Ireland.